Open Ticket
If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
For general inquiries, account help, connection issues, or getting started.
For troubleshooting, advanced connection issues, device setup, or OpenVPN file requests.
Questions about payments, plan upgrades, cancellations, Waya Wallet, or invoices.
Enterprise & Custom Integrations
For Waya Boss subscribers, businesses, or anyone needing dedicated IPs or custom VPN setups.
Report abuse, IP problems, or policy violations. You can also use this to dispute flags or blockages.