Se não conseguir encontrar a solução para o seu problema na nossa Base de Conhecimento, poderá enviar um Ticket de Suporte para o departamento seleccionado em baixo.


 Customer Support

For general inquiries, account help, connection issues, or getting started.

 Technical Support

For troubleshooting, advanced connection issues, device setup, or OpenVPN file requests.

 Billing & Subscriptions

Questions about payments, plan upgrades, cancellations, Waya Wallet, or invoices.

 Enterprise & Custom Integrations

For Waya Boss subscribers, businesses, or anyone needing dedicated IPs or custom VPN setups.

 Abuse & Network Issues

Report abuse, IP problems, or policy violations. You can also use this to dispute flags or blockages.