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Wenn Sie in der Wissensdatenbank keine Antwort auf Ihr Problem finden können, schicken Sie uns bitte ein Supportticket an die entsprechende Abteilung.


 Customer Support

For general inquiries, account help, connection issues, or getting started.

 Technical Support

For troubleshooting, advanced connection issues, device setup, or OpenVPN file requests.

 Billing & Subscriptions

Questions about payments, plan upgrades, cancellations, Waya Wallet, or invoices.

 Enterprise & Custom Integrations

For Waya Boss subscribers, businesses, or anyone needing dedicated IPs or custom VPN setups.

 Abuse & Network Issues

Report abuse, IP problems, or policy violations. You can also use this to dispute flags or blockages.